Privacy Policy
ScriptDP website aur hamare WhatsApp automation platform par aapka data kaise use hota hai. Last updated: 3 November 2026.
Hum kaun hain
ScriptDP ko Durga Pratap chalate hain, India. Website ke enquiry form ka data hum khud tay karte hain ki kyun aur kaise use hoga (hum “Data Fiduciary” hain). WhatsApp automation platform par, jo business use karta hai wo apne customers ke data ka maalik hai; hum sirf uski taraf se data sambhalte hain (hum “Data Processor” hain).
Website enquiry: kya collect hota hai
Enquiry form mein naam, WhatsApp number, selected service, budget range aur project brief collect karte hain. Chat mein share kiye gaye messages aur contact details bhi process ho sakte hain. Form bhejne se pehle checkbox se aapki sahmati (consent) li jaati hai.
Website enquiry: kaise use hota hai
Details enquiry ka jawab dene, scope samajhne aur follow-up ke liye use hoti hain. Enquiries hamare lead storage aur, configured hone par, connected CRM tak pahunchti hain. AI chat messages configured AI provider se process ho sakte hain. WhatsApp link kholne par WhatsApp ki privacy policy apply hoti hai.
WhatsApp automation platform: kya data hota hai
Jo business hamare platform par WhatsApp jodta hai, uske liye hum ye rakhte hain: business ka naam, login email aur profile details; WhatsApp Business Account ID, phone number ID aur access token (encrypted); us number par customers ke aaye aur bheje gaye messages (customer ka WhatsApp number, profile naam aur message text); aur business ki daali hui knowledge (text ya file).
WhatsApp automation platform: kyun use hota hai
Messages receive karne, business ki knowledge se automatic jawaab banane, business aur uske staff ko Inbox mein chats dikhane, aur staff ke reply bhejne ke liye. Ye data hum bechte nahi, ads ke liye use nahi karte, aur AI model training ke liye use nahi karte.
Business ke customers ki sahmati
Jo business platform use karta hai, wo apne customers ko batane ka aur zaroorat par unki sahmati lene ka zimmedar hai. Terms of Service dekhein.
Kiske saath share hota hai
Meta (WhatsApp Business Platform) messages pahunchata hai. Jawaab banane ke liye message text hamare configured AI model se process hota hai (abhi hamare apne server par; aage Anthropic ya OpenAI jaisa provider ho sakta hai). Data hamare hosting server par rehta hai. Iske alawa kisi ke saath share nahi hota, jab tak kanoon na maange.
Kitne din rakhte hain aur suraksha
Data tab tak rehta hai jab tak business ka account active hai, ya jab tak aap delete karne ko na kahein. Access tokens encrypted rakhe jaate hain, har business sirf apna data dekh sakta hai (roles aur permissions ke saath), aur hamare server ka access sirf owner ke paas hai.
Data leak hone par
Agar personal data leak ho jaye, to hum prabhavit businesses ko aur Data Protection Board of India ko kanoon ke hisaab se batayenge, aur aapko bataenge ki kya hua aur aapko kya karna hai.
Bachche
Hamari services businesses aur adults ke liye hain. Hum jaanboojhkar 18 saal se kam umar ke kisi ka data collect nahi karte. Agar aapko lagta hai ki kisi bachche ka data hum tak pahuncha hai, to scriptdp@gmail.com par likhein, hum use delete kar denge.
Data delete karwana
Business apni knowledge entries aur customers khud delete kar sakta hai. Poora account, connected WhatsApp number, ya kisi customer ki chats delete karwane ke liye scriptdp@gmail.com par likhein ya WhatsApp bhejein; hum 30 din ke andar delete kar dete hain. Agar aap kisi business ke customer hain, to apna data hatwane ke liye us business se ya humse sampark karein.
Aapke adhikar aur shikayat
Aap apna data dekhne, sudharne ya delete karwane, sahmati wapas lene ya shikayat karne ko keh sakte hain. Durga Pratap ko scriptdp@gmail.com par likhein. Hum 2 working days mein jawab dete hain aur 30 din ke andar samadhan karte hain. Santusht na hon, to Data Protection Board of India mein shikayat kar sakte hain.
Aapka control
Sensitive data, passwords ya API keys share na karein. Enquiry submit karne se marketing subscription nahi banta.